Shipping Policy
At Tea-Time.uk, we aim to deliver your orders in a timely and secure manner.
Below is an outline of our shipping terms, costs, and delivery times.
1. Shipping Carriers
We ship all orders using reliable courier services, including:
Evri 3-5 working days
DPD (collection at the nearest DPD point) 2-3 working days
2. Delivery Time
Once your order has been processed, it will be dispatched within 3-5 working days.
Please note that delivery times may vary depending on your location and the courier service.
3. Shipping Costs
Our shipping rates are calculated based on the total value of your order:
Orders up to £25: Shipping cost is
£3.70 - Evri,
£3.90 - DPD collection at the nearest DPD point
Orders between £25 and £50:
Shipping cost is
£4.50 -DPD - collection at the nearest DPD point
£4.90 - Evri,
Orders over £50: Free shipping - DPD - collection at the nearest DPD point
4. Order Processing
All orders are processed within 1-2 business days.
Please note that we do not ship on weekends or public holidays.
5. International Shipping
At this time, we only ship within the UK.
For any inquiries regarding international shipping, please contact us directly at shop@tea-time.uk.
6. Order Tracking
Once your order has been dispatched, you will receive an email confirmation with tracking information
so you can follow your delivery.
7. Issues with Delivery
If your order is delayed, lost, or arrives damaged, please contact our customer service team at shop@tea-time.uk
within 7 days of your expected delivery date. We will work to resolve any issues as quickly as possible.