Privacy Policy
Introduction
At Tea-Time.uk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit and shop on our website. By using our site, you agree to the terms of this policy.
1. Data We Collect
We collect and process the following types of personal data:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.
Usage Data: Information about how you navigate and use our website, such as IP address, browser type, pages visited, and time spent on the site.
Communication Data: Emails, messages, and feedback sent to us via contact forms or customer service channels.
2. How We Use Your Data
We use the information we collect for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To improve our website and personalize your shopping experience.
To send promotional emails, if you have opted into our mailing list.
To comply with legal obligations, such as tax and accounting requirements.
3. How We Protect Your Data
We implement a variety of security measures to ensure the safety of your personal information. This includes the use of secure servers and encrypted connections (SSL) for processing payments. Only authorized personnel have access to your data, and we do not sell, trade, or share your information with third parties except where necessary to complete your transaction or comply with legal requirements.
4. Your Rights
You have the right to:
Access the personal information we hold about you.
Request the correction of incorrect or incomplete data.
Request the deletion of your personal data, subject to our legal obligations.
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at [email].
5. Third-Party Services
We may share your data with trusted third-party service providers to process payments, handle shipping, and manage our marketing campaigns. These providers are required to handle your data securely and in accordance with our Privacy Policy.
6. Cookies and Tracking Technologies
Please refer to our Cookies Policy below for detailed information on the cookies we use.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly to stay informed of any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at shop@tea-time.uk.
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Cookies Policy
What Are Cookies?
Cookies are small files stored on your device when you visit a website. They help the site remember your preferences and improve your browsing experience. At Tea-Time.uk, we use cookies to enhance your shopping experience and analyze website traffic.
Types of Cookies We Use
Essential Cookies: These are necessary for the website to function properly, such as enabling you to log in, add items to your cart, and complete purchases.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information like page views, traffic sources, and error messages. This data helps us improve the performance of our site.
Functional Cookies: These cookies remember your preferences, such as language selection or login details, to make your experience more personalized.
Marketing Cookies: We use these cookies to show relevant ads based on your browsing activity. They may also limit the number of times you see a specific ad and help measure the effectiveness of our marketing campaigns.
How We Use Cookies
We use cookies to:
Keep track of items in your cart and ensure your purchase process runs smoothly.
Remember your login information and preferences for future visits.
Analyze website traffic to improve site functionality.
Provide relevant marketing messages based on your browsing habits.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, please note that disabling cookies may affect the functionality of our website, and you may not be able to use certain features.
Third-Party Cookies
We may use third-party services, such as Google Analytics or Facebook Pixel, to help us understand user behavior and deliver targeted advertising. These third parties may also set cookies on your device.
Updates to This Policy
We may update our Cookies Policy from time to time. Any changes will be posted on this page, so please check back regularly for updates.